Privacy policy

Last updated: March 15, 2026

Campstone Outdoor operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Campstone Outdoor is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

Contact details

  • name

  • shipping address

  • billing address

  • phone number

  • email address

Financial information

  • payment card details

  • payment confirmation

  • transaction information

Payment information is processed securely by our payment providers and is not stored directly on our servers.

Account information

  • username

  • password

  • account preferences

Transaction information

  • products viewed

  • items added to cart

  • orders and purchase history

Communications

  • messages sent through contact forms

  • customer service inquiries

Device and technical information

  • IP address

  • browser type

  • device information

  • network information

Usage information

  • pages visited

  • time spent on pages

  • interactions with the website


Advertising, Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to understand how visitors interact with our website and to improve our marketing performance.

These technologies may collect information such as:

  • IP address

  • device identifiers

  • browser information

  • pages visited

  • interactions with products and checkout

We use advertising and analytics technologies including:

  • TikTok Pixel

  • Google Ads conversion tracking

  • Shopify analytics tools

These technologies help us:

  • measure the effectiveness of our advertising campaigns

  • understand customer behavior

  • improve our website experience

  • deliver more relevant advertisements to you

Some information collected through these technologies may be shared with advertising partners to help us show personalized ads on other platforms.

You can control cookies through your browser settings.


Personal Information Sources

We may collect personal information from:

Directly from you

  • when you create an account

  • make a purchase

  • contact customer support

Automatically

  • through cookies and tracking technologies when you use the website

Service providers

  • payment processors

  • analytics services

  • shipping and logistics providers

Partners or third parties

  • advertising partners

  • marketing platforms


How We Use Your Personal Information

We use your personal information to:

Provide and operate our services

  • process orders and payments

  • ship products

  • manage your account

  • provide customer support

Improve our services

  • understand how customers use our website

  • optimize website functionality

Marketing and advertising

We may send marketing communications or display advertisements related to our products.

You may opt out of marketing emails at any time by clicking unsubscribe in the email.

Security and fraud prevention

We use information to detect fraud, protect transactions, and maintain platform security.

Legal compliance

We may use information to comply with legal obligations or respond to lawful requests.


How We Share Personal Information

We may share personal information with:

Service providers

  • Shopify platform services

  • payment processors

  • shipping companies

  • analytics providers

Marketing and advertising partners

to measure advertising performance and show relevant advertisements.

Legal authorities

if required by law or to protect our legal rights.


Relationship with Shopify

Our store is hosted on Shopify.

Shopify may collect and process personal information in order to operate and improve the platform.

You can learn more about Shopify's privacy practices here:

https://privacy.shopify.com


Data Retention

We retain personal information only as long as necessary to:

  • fulfill orders

  • provide services

  • comply with legal obligations

  • resolve disputes


Your Rights

Depending on your location, you may have rights to:

  • access your personal information

  • correct inaccurate information

  • request deletion of your data

  • withdraw consent to marketing communications

To exercise these rights, contact us at:

info@campstone.ca


International Data Transfers

Your information may be stored or processed outside your country of residence, including in the United States or other jurisdictions where our service providers operate.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page and the Last updated date will be revised.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@campstone.ca
Address:
3331 Number 3 Road
Unit 703
Richmond, BC V6X 2B6
Canada